FAQ

Can I see the sizes beside one another?

Absolutely — please see a full breakdown of sizing details here.

Why collect from Tacit?

Tacit was created in response to the disparity between men and women artists — where women artists account for a mere 2% of the art sold. When you collect from Tacit, you are directly supporting a female artists. In addition, the majority of the pieces in our collection are exclusive to Tacit. This exclusivity enhances the uniqueness of your collection, and influences the value of the artwork.

When will my new artwork arrive?

Though we cannot guarantee specific shipment dates until an order has been placed, artworks typically ship within 5 - 10 business days.

As soon as your piece has shipped out, you will receive a tracking number.

How much does shipping cost?

We offer complimentary shipping within the U.S. and Canada — with the exception of large-scale custom and/or commercial orders. For international orders, shipping rates are calculated by the size of the package. We are based in Toronto, Canada and also offer a pickup from our West End studio. Please feel free to reach out to info@tacitcollective.com for any specific shipping and handling questions. 

Can I change my shipping address? 

If your order has not yet been shipped, you can update your shipping address. Additional shipping charges may occur. We are unable to redirect orders once they have been dispatched. Once marked as "delivered" by carrier tracking, we are not responsible for the package. Please ensure the correct address is entered when placing your order.

Does Tacit ship internationally?

Yes! Please outline all address details at checkout.

Will I incur international customs and duties?

Your order may be subject to import taxes and local duties. These taxes and duties are not included in your purchase price and are the responsibility of the customer.  

Do you ship to PO Boxes? 

We are unable to ship to PO boxes.

My package is lost, what should I do?

If your package is lost in transit, please email us right away at info@tacitcollective.com and we will try our best to resolve the issue.

What is your return policy?

Through our online gallery, we aim to provide accurate imagery and descriptions of the artwork to ensure it meets (and exceeds!) your expectations. If there is a problem upon arrival, please email us at info@tacitcollective.com. We are happy to honour a store credit. Some works may be subject to a processing fee. Custom commissions cannot be returned, exchanged, or validated for store credit.

How do I know that the artwork is authentic?

Each artwork is accompanied by a Certificate of Authenticity signed by the founder of Tacit. We recommend holding on to your COA, as it will serve as a great reference point for information on your artwork, as well as contribute to its provenance.

Why should I get my print framed from Tacit?

We partner with a fellow female-led business to professionally frame our artworks. Our solid wood frames are crafted locally from high-quality Italian wood. Plus, frames serve to protect your artwork and — in our humble opinion — make the artwork look perfectly polished and ready to display.

What is an original artwork?

An original work is a completely unique, one-of-one piece of artwork. It exudes textures and layers that often cannot be replicated via print productions.

What is a limited edition print?

A limited edition print is a fixed number of identical prints. A limited edition print has more value than an open edition print because the availability is controlled.

What is an open edition print?

Open edition means the print can be produced an infinite number of times. This unlimited availability influences the value of the piece, which is why they are priced lower than limited edition prints.

What is Sezzle and how do I use it?

Sezzle is a buy now, pay later service — allowing you to pay for your purchase in four interest-free instalments.

Follow the steps below on the checkout page:

1. Click the cart icon to proceed with checkout

2. Click "Checkout”

3. Click “Pay with Sezzle”

4. You will be redirected to the Sezzle website to complete your transaction

5. Your payments will occur in four interest-free instalments