Shipping and Returns
Canada + U.S. Shipping
- We offer free shipping across Canada and the U.S — with the exception of large-scale custom orders (typically high volume commercial or residential art consulting projects).
- You will receive a shipping notification within 5 - 10 business days of placing your order.
International Shipping
- Shipping cost starts at $15.00 CAD depending on quantity of items and weight.
- You will receive a shipping notification within 5 - 10 business days of placing your order.
Artwork Returns
We are dedicated to providing our collectors with accurate descriptions and visuals of the artwork featured on our site. However, if you are displeased with your acquisition please email us at info@tacitcollective.com. We’ll gladly offer you a store credit within 10 days of receipt of the artwork. Custom framed pieces and originals will have a 20% processing fee.
If your works arrive damaged, please ensure Tacit is notified within 14 days of delivery.
Merchandise Returns
We drop our merchandise (namely our crewnecks) on a pre-order basis, meaning we only purchase the exact quantities ordered by customers. We do this to mitigate any access waste, as not to contribute to the overwhelming environmental impact of the fashion industry. As such, we do not offer exchanges or returns on our merchandise.
Please note we can not retroactively apply discounts. Any sales and promotional activity is limited to the exact dates they are live.
Please contact info@tacitcollective.com for any questions.